"I am extremely grateful for the effective and conscientious manner in which you marketed these premises. I found your advice relating to both the actual letting and surrounding issues most helpful. It is refreshing to deal with an agent who takes a holistic approach - not just concentrating on the fee earning issue at hand. I recently met with the principals of our new tenant and found them to be very straightforward, as you had described.
Presently the market in this area for office space is extremely challenging. In all the circumstances I am well pleased with the outcome and fully anticipate that I shall be placing further instructions with your firm in due course.
I do know that we can be quite demanding on occasion - your prompt and helpful response to our various enquiries as the matter progressed were relly appreciated.
With all best wishes and many thanks,